At Vudola, we want you to be completely satisfied with the product you have chosen. If there is any problem, you can return it within 18 days of receiving the product.

Return Acceptance Conditions

  • The product is new, unused and in its original condition.
  • The original packaging is intact.
  • The purchase invoice is included.
  • The product is not listed as “out of stock” or “not supported for exchange/return”.

Return Process

Email [email protected] to receive an RMA number.

Prepare for Return

Attach your invoice and clearly write the RMA number on the outside of the package.

Ship to:

  • Vietnam: 365 Ly Nhan Tong, Dong Tho, Thanh Hoa 40000, Vietnam.
  • United States: 1500 Overland Ct, West Sacramento, CA 95691, United States.

Note: Return shipping is your responsibility.

Refunds

  • Once we receive the returned product, we will process the refund within 4 business days to the original payment method.
  • Some banks may need additional time to process the transaction.

Have a question? Email us at [email protected].